Support

How to access your Song Sketch or Get Trax upgrade

The upgrade to Song Sketch 2 is free for existing customers. 

To download your new version, follow the personal download link that you received by email when you first placed your order. Look for an email from info@xystudiotools.com with the topic "Your XY StudioTools content". If you cannot find this email, please contact us and we will help you out.

Book a demo

If you would like a demo of Song Sketch you are welcome to book a call with us on Zoom. Just drop us an email and we will get back with a link to booking.

Email us

info@xystudiotools.com

We usually reply to support inquiries within 2 hours from Monday to Sunday 9AM - 10PM, Central European Summer Time (CEST).

Refund policy