How to access your Song Sketch or Get Trax upgrade
The upgrade to Song Sketch 2 is free for existing customers.
To download your new version, follow the personal download link that you received by email when you first placed your order. Look for an email from firstname.lastname@example.org with the topic "Your XY StudioTools content". If you cannot find this email, please contact us and we will help you out.
If you need any help getting started, you are welcome to book a support call with us on Zoom. Just drop us an email and we will get back with a link to booking.
We usually reply to support inquiries within 2 hours from Monday to Sunday 9AM - 10PM, Central European Summer Time (CEST).